Here you'll find a clear explanation of what personal information Ludo Bangladesh collects, why it's used, and how it's kept secure.
Ludo Bangladesh collects only the information that is necessary. The purpose behind every piece of data collected is always stated clearly — no hidden agendas.
Your personal data is never sold to third parties. This is an unwavering policy at Ludo Bangladesh.
You can view, correct, or request deletion of your data at any time — no hassle involved.
All data is stored in internationally certified, secure data centers and is subject to regular security audits and penetration testing.
Ludo Bangladesh uses cookies to enhance your experience. You can choose which cookies you accept.
If you no longer wish to receive promotional emails or SMS messages, you can unsubscribe at any time. System notifications cannot be disabled as they are essential for account security.
Your privacy matters deeply to us at Ludo Bangladesh. This Privacy Policy explains what information we collect when you use the Ludo Bangladesh platform, how that information is used, and how it is kept secure.
This policy applies to the Ludo Bangladesh website, mobile app, and all associated services. By using the platform, you are considered to have consented to this privacy policy. If you have any questions or need clarification, reach out to us at support@ludobangladesh.com — our team will walk you through everything.
Important: Ludo Bangladesh never sells your data or shares it with advertisers. Your information is used solely to improve your experience on the platform and to ensure its security.
Ludo Bangladesh only collects information that is genuinely necessary to provide our services. Requesting unnecessary data goes against our policy.
Ludo Bangladesh uses cookies on its website. Cookies are small data files stored in your browser. They help maintain your login session, remember your preferences, and analyze platform performance. You can manage cookies through your browser settings, though disabling certain cookies may affect the availability of some platform features.
| Cookie type | Purpose | Duration | Can It Be Disabled? |
|---|---|---|---|
| Essential Cookies | Login Session & Security | On session end | No |
| Preference Cookies | Language & theme settings | 1 year | Yes |
| Analytics Cookies | Usage Statistics | 30 Days | Yes |
| Security Cookies | Fraud detection | 7 days | No |
Ludo Bangladesh uses collected data solely for the purposes outlined below. Selling your data for advertising or sharing it with unrelated third parties is strictly against our policy.
To be clear: Ludo Bangladesh never sells your information to advertising agencies or data brokers. Your data is used solely to provide you with a better experience.
Below is a clear breakdown of the circumstances under which Ludo Bangladesh may — or may not — share your information.
Warning: Ludo Bangladesh will never ask for your password or full card number via email or phone. If you receive such a request, it may be a phishing attempt — please report it to us immediately.
Ludo Bangladesh uses industry-leading technology to protect your data. Below is a brief overview of our security measures.
In the event of a data security breach, affected members will be notified by email within 72 hours and provided with guidance on the protective steps they should take.
Ludo Bangladesh does not retain your data beyond what is necessary. The retention periods for each data type are outlined below:
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of active account + 5 years | Legal Compliance |
| Transaction records | 7 Years | Financial Regulations |
| KYC Documents | 5 years | Anti-Money Laundering Regulations |
| Communication Logs | 3 years | Dispute Resolution |
| Betting history | 3 years | Responsible Gaming Monitoring |
| Session logs and IP | 1 year | Security Investigation |
| Analytics cookie data | 30 Days | Service improvement |
Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be used to identify you.
You have several rights regarding your personal data on Ludo Bangladesh. You are entirely free to learn about them and exercise them whenever you choose.
You may request a copy of all data Ludo Bangladesh holds about you. We will respond within 30 days of your request.
If any of your information is incorrect, you can request a correction — either through your Account Settings or by contacting Support.
After account closure, you may request deletion of all data that is not required to be retained under legal obligations.
You have the right to restrict how your data is used for specific purposes — for example, opting out of promotional communications.
You may request a download of your personal data in a machine-readable format.
You may object to the use of your data for a specific purpose, and Ludo Bangladesh will take your objection into consideration.
To exercise any of these rights, email us at support@ludobangladesh.com. Please include the subject of your request and your account email address. We typically respond within 30 days. For complex cases, an additional 30 days may be required — you will be notified in advance if that applies.
Ludo Bangladesh strictly enforces an 18+ policy. We never knowingly collect personal information from anyone under the age of 18. Date of birth is verified during registration, and the process is blocked if the user is identified as being under 18.
If a parent or guardian believes their child has accidentally created an account, please contact us immediately at support@ludobangladesh.com. The account will be closed and all associated data will be deleted.
Ludo Bangladesh's servers are located in Singapore and Europe. Your data may be processed and stored on these servers outside of Bangladesh. However, we ensure that wherever your data is held, it is handled in accordance with the highest international data protection standards.
Our European servers operate in compliance with GDPR (General Data Protection Regulation), while our Singapore servers follow PDPA (Personal Data Protection Act). In both cases, your data is protected to a standard that exceeds Bangladesh's highest requirements.
Ludo Bangladesh may update this Privacy Policy in response to changes in technology or law. For significant changes, registered users will be notified by email at least 14 days in advance, and a clear notice will be posted on the platform.
If you do not agree with the updated policy, you will have the option to close your account. Continued use of the platform after the policy takes effect will be considered acceptance of the new terms.
For any questions about this Privacy Policy, please write to our Data Protection Officer at: privacy@ludobangladesh.com.
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